Q. Can I make multiple registrations under one name?
A. Yes, however, you MUST provide the other registrants’ names and email addresses, otherwise they will not be able to receive vital information such as registration badges; freebies, etc.
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Q. What do I do if I didn’t receive any registration confirmation email?
A. Please check that you have given us your most up-to-date valid email address; OR check your junk box; OR make sure you have not recently unsubscribed from KICC mailing list.
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Q. If I am unable to attend and had paid for registration, can I cancel or swap with another person?
A. No. All registrations are non-refundable. Also, registration credentials are non-transferrable.
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Q. Will KICC help me obtain a visa to the UK?
A. No. However, we can provide you with and invitation letter which you can present to your respective local embassy. The Invitation Letter is downloadable from the igoc.org.uk website.
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Q. How do I secure an accommodation nearby to the IGOC venue?
A. You can visit igoc.org.uk to see our list of nearby hotels and B&Bs.
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Q. When do I receive the free offers on messages and /or merchandise?
A. We will communicate and provide download instructions via email, after the conference.
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Q. How do I register as a virtual attendee?
A. You can visit igoc.org.uk to see links for virtual registrations.
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Q. Am I able to change my registration from actual to virtual or vice versa?
A. Please note that the Virtual and In-Person Tickets are not interchangeable. We advise that you register for the FLEXIPASS – which gives you the options to attend both as a virtual and actual attendee. Visit igoc.org.uk website for more information.
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Q. Are there crèche facilities for children?
A. There are ongoing, DAYTIME exciting activities for children (King’s Kids Ages 5-12yrs) and for teenagers (DAX ages 13 – 18yrs). You will be required to pre-register your children via Eventbrite. Please NOTE that there will be no creche facilities for children aged 0 to 5.
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Q. Will there be catering facilities on site?
A. Yes, there will be food vendors providing a variety of options.
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