FAQs
1. Where can I find the daily programme/schedule?
You can view the full programme or collect a printed schedule from the Information Desk. Alternatively, you can click here
2. What time do sessions start and end each day?
Morning sessions are between 10:00 AM and 12:30 PM
Afternoon session is between 13:00 PM and 14:30 PM
Evening sessions are between 17:30 PM and 21:00 PM
3. Is there assigned seating?
No. Seating is on a first-come, first-served basis unless otherwise specified for special guests or partners. Priority seating is provided for IGOC partners.
4. Are meals available on-site?
Yes, various food vendors and refreshment stalls are located across the venue. Menus and prices are displayed on-site. Click here for the list of food vendors
5. I have heard there are Zones during IGOC this year – what are these and where can I find them?
Yes! We have 4 amazing zones for both adults and young people to enjoy throughout the conference. These are located across Prayer City and specific locations can be found on the day via our Information Desk. The 4 zones we have available are: The Games Zone – a fun, interactive space designed to help attendees unwind and enjoy light-hearted competition. The Chill Out Zone – a quiet, relaxed space designed for attendees to take a break, reflect, connect with others, or simply rest between sessions. The Wellness Zone – a place to get your health checked for free; offers stress-relief and health-focused sessions like Christian meditation, stretching, breathing exercises, and mental health talks. The Kids Zone – a fully supervised, interactive space for children aged 3–11, packed with games, Bible stories, crafts, music, and age-appropriate teaching.
6. Can I exhibit my business or ministry?
Yes! Apply here
7. What are the Masterclasses?
These are specialised teaching sessions covering leadership, business, ministry growth, media, personal finance, and more—led by industry experts and anointed speakers.
8. Who can attend?
Open to all registered attendees.
9. What is Winning Conversations?
A real-talk panel and interview series featuring influential voices discussing faith, culture, leadership, and life challenges.
10. Are these sessions interactive?
Yes! Attendees can participate in live Q&A, panel discussions, and networking opportunities.
11. Where are the toilets/restrooms?
Toilets are clearly signposted throughout the venue. If you need assistance, ask a steward or visit the Information Desk.
12. I lost something—where is the lost and found?
Lost and found is managed at the Information Desk located near the main entrance. Found items should also be handed in there.
13. Is there a mother and baby room or children’s facility?
Yes. There is a dedicated Mother & Baby Room and supervised Children’s Ministry area. Please ask a steward for directions.
14. Are sessions being recorded?
All main sessions are professionally recorded. You can purchase or pre-order recordings from the Conference Products Stand or online at igoc.org.uk
15. Can I take photos or record during the sessions?
16. Are there any restrictions on filming or livestreaming at IGOC?
17. How do I give an offering or sow a seed?
18. Is Wi-Fi available at the venue?
Yes. Free Wi-Fi is available for delegates. Network name and password will be displayed on screens and at the Information Desk.
19. Can I make multiple registrations under one name?
Yes, however, you MUST provide the other registrants’ names and email addresses otherwise they will not be able to receive vital information like their registration badges and freebies.
20. What do I do if I didn’t receive any registration confirmation?
Please check that you have given us your most up-to-date and valid email address OR check your junk box. Finally, make sure you have not recently unsubscribed from KICC database. Otherwise, please email admin@kicc.org.uk
21. If I am unable to attend and had paid for registration, can I cancel or swap with another person?
If you can no longer attend for severe circumstances e.g., medical reasons, please contact admin@kicc.org.uk for any issues or queries. However, in most cases, we do not accommodate for cancelling or swapping with people.
22. Will KICC help me obtain a visa to the UK?
No. However, we can provide you with an invitation letter which you can present to your respective local embassy after registration. Please ensure you check the box requesting an invitation letter when you register
23. How do I secure an accommodation nearby to the IGOC venue?
Visit here for list of nearby hotels.
24. How do I register as a virtual attendee?
Visit here and select any of the ‘Virtual’ registrations
25. Am I able to change my registration from actual to virtual or vice versa?
Please note that the Virtual and In-Person Tickets are not interchangeable. We advise that you register for the FLEXIPASS – which gives you the options to attend both as a virtual and actual attendee. Visit registration website for more information.
26. Are there crèche facilities for children?
There are ongoing and exciting daytime activities for children (King’s Kids Ages 5-12yrs) and for teenagers (DAX ages 13 – 18yrs). Press here to pre-register your teens for the DaX conference and here to pre- register your children for Kings Kids. We have also introduced many zones including the Kids Zone and Games Zone which will be perfect for children and young people to take part in during break times! Transport All transport details regarding our free shuttle services between London and Kent can be found here.
27. Transport
All transport details regarding our free shuttle services between London and Kent can be found here.
28. What is the Online Exhibition?
The Online Exhibition is a virtual exhibition hall where you can visit sponsor and exhibitor booths, learn about their products and services, download resources, and connect directly with representatives.
29. Do I need to pay extra to access the exhibition?
No. Access to the online exhibition is included as part of your conference registration.
30. More questions on the Online Exhibition?
Click here
31. What amenities are provided in the Chill Out Zone?
Comfortable seating, ambient music and light refreshments
32. Is the Chill Out Zone suitable for networking?
Absolutely! It’s an ideal spot to meet fellow delegates in a more casual, relaxed environment.
33. Is there professional support available in the Wellness Zone?
Yes. Licensed and trained Christian Healthcare Professionals will be available at selected times throughout the conference.
34. Do I need to book a slot in advance in the Wellness Zone?
No booking is required for general health check activities—these are drop in. However, wellness talks and one-to-one sessions operate on a first come, first served basis, especially when demand is high.
35. Is pre-registration required for the Kids Zone?
Yes. Parents/guardians must register children at the Kids Zone desk on arrival or online in advance.
36. Who supervises the children in the Kids Zone?
Trained, DBS-checked staff and volunteers are assigned to ensure the safety and engagement of every child.